Can Arqor invoice my maintenance customers every month?+
Yes. Each garden’s contract holds its monthly charge. At the end of the month, press Monthly run and then Create all drafts, and every garden not yet invoiced gets a draft at its monthly figure. Nothing is sent until you check each one and send it.
What about a garden whose visits change with the seasons?+
Set it once on the contract. Fortnightly from March to October and monthly in winter is one contract, not two, and Plan a round lists each garden by when it is due.
Do my customers hear when a visit is done?+
They can. Turn on Visit emails for a customer and each evening Arqor writes an email for that day’s visit: when it was done, or why it was missed and the new day, with up to six of the crew’s photos. You check each one and press Send, or set it to send automatically once you trust it.
Do I pay more for a bigger crew?+
No. Unlimited site users are included on every plan. Anyone working on your site scans the QR code and starts adding photos, with no account and no app. On Trades and Contractors you pay a licence for each person in the office who quotes, invoices or uses Arqor Smart Email. Site managers and foremen who do neither are free.
Is there an app?+
Yes. The Arqor app is on the App Store and Google Play. Your own people sign in with an email link and Face ID, and see their day, clock in, take photos onto the plan, photograph receipts, sign RAMS and message the office. What they see depends on your plan. Anyone else on site needs no app and no account: they scan the QR code on the site board.
Does it work without signal?+
Yes, in the Arqor app. Photos, notes and clocking in and out are held on the phone with no signal at all and go up when you are back in coverage, each at the time it happened.
What is Arti?+
Arti is the help built into Arqor. Ask how to do something and Arti answers from Arqor’s own manual, with a link to the page it read. When the manual does not cover your question, Arti says so and sends it to our team, so you are never left with a guess. Owners and managers can also ask who owes them money or which quotes to chase, and the figures come from your own invoices and quotes.
Who owns my data?+
You do. Each company’s data is kept separate, and the AI learns only from your own jobs, never from anyone else’s.
How does the early-adopter offer work?+
The first 50 firms to join Arqor for Trades or Contractors before 31 March 2027 get 25% off their first year, paying monthly or yearly. Paying yearly is already cheaper than paying monthly, and the early-adopter discount comes off your first year on top of that. After that your price is fixed: until two years after you join if you pay monthly, or three years if you pay yearly. Early adopters also get priority on feature requests, onboarding and training.